NOTICES & ALERTS

AS OF APRIL 24, 2026 THE CITY OF HOOKS IS NO LONGER UNDER A WATER BOIL ORDER. THIS MEANS THAT THE CUSTOMERS OF BURNS-REDBANK WSC WILL NO LONGER HAVE TO BOIL THEIR WATER. THE CITY OF HOOKS SAYS ALL BACTERIOLOGICAL SAMPLES TAKEN CAME BACK NEGATIVE.

DUE TO LOW DISINFECTANT RESIDUAL LEVELS ON THE CITY OF HOOKS WATER SYSTEMS, AND WE PURCHASE OUR WATER FROM THE CITY, WE ADVISE OUR CUSTOMERS TO BOIL THEIR WATER FOR DRINKING, COOKING, AND ICE MAKING TO ENSURE DESTRUCTION OF ALL HARMFUL BACTERIA AND OTHER MICROBES....

AS OF  FEBRUARY 4,2026 IT IS NO LONGER NECESSARY FOR BURNS-REDBANK WSC CUSTOMERS TO BOIL THEIR WATER. THE CITY OF HOOKS BACTERIOLOGICAL SAMPLES TAKEN CAME BACK NEGATIVE. PLEASE HELP US SPREAD THE WORD. THANKS

Due to a water main break on the City of Hooks water system, and that we purchase our water from the City, we advise our customers to boil their water for drinking, cooking, and ice making to ensure destruction of all harmful bacteria and other microbes. The water...

As of August 4, 2025, Burns-Redbank WSC is notifying its customers that it is no longer necessary to boil their water. The water is SAFE FOR CONSUMPTION.  All Bacteriological Samples taken came back Negative. IF YOU HAVE ANY QUESTIONS REGARDING THIS MATTER, YOU MAY...

TO THE CUSTOMERS OF THE BURNS-REDBANK WSC: THE WATER BOIL HAS BEEN CANCELLED AS OF TODAY, 1/04/2023. WE TRULY APPRECIATE YOUR PATIENCE.

WE ARE STILL WAITING ON THE RESULTS OF OUR WATER TESTING. HOPEFULLY WE WILL HAVE THE RESULTS ON JANUARY 4, 2023. WE WILL POST IF THE WATER BOIL HAS BEEN LIFTED ON OUR WEB SITE AT wwwburnsredbankwsc.com. WE APPRECIATE YOUR PATIENCE.

THIS IS TO INFORM OUR CUSTOMERS THAT WATER SERVICE HAS BEEN RESTORED. PLEASE USE DISCRETION SO OUR WATER TANKS DONT GO DOWN SO QUICKLY. IF YOU USE THE WATER FOR COOKING OR DRINKING PLEASE BOIL FOR 3 TO 5 MINUTES UNTIL FURTHER NOTICE. WE ARE TRULY SORRY FOR THE...

DUE TO REDUCTION OF WATER FROM TEXARKANA WATER UTILITY TO THE CITY OF HOOKS AND THE REDUCTION OF WATER FROM THE CITY OF HOOKS TO THE BURNS-REDBANK WSC AN POSSIBLE WATER BREAKES HAS CAUSED OUR WATER PRESSURE TO STAY DOWN UNFORTUNATELY, BUT OUR OPERATORS ARE WORKING...